“OneHSN guided our team through the implementation of a new digital platform for parents to find and apply to childcare with solution built to integrate fee subsidy application and management process including waitlist prioritization. The project included a data assessment of an existing system and migration plan for over 26,000 child applications that would not only retain key integral data points but also provide an opportunity to have parents validate their original legacy applications. Detailed process mapping was led by OneHSN with subject matter experts to identify new processes, data required and inputs to develop technical requirements. Through process maps, data screen mock-ups and other visual tools to document and test workflow before providing actual solution steps on a training site for further validation, testing and training.”