Data.

Transforming childcare system legislation, policy & service management

Service System Manager

With a deep understanding of what is required, One Human Service Network is supporting modernization at all levels of the childcare system by providing well-designed information systems and dedicated support for residents, service providers and system managers.

Data enables systemic change. It provides meaningful insights which have a direct impact on service quality, customer satisfaction and service efficiency. Data is a key success factor so it is essential childcare systems not only have data, but the ability to manage data efficiently and purposefully – to ensure data completeness, quality and relevancy.

Vital to childcare system modernization is the ability to unify services and connect all the data points that exist – starting with parents and childcare service providers. This ensures parents and providers are able to contribute meaningful information while managing their fulfilment goals and maximize their potential to place children (i.e. connecting them via the most reliable data).

The Childcare Connect Service Manager Module provides an electronic means of collecting required data and information from service providers such as (but not limited to): budgets, program assessments and reviews related to quality, inventory and update staff qualifications, completion and storing of documentation (e.g. grant applications and reporting, wage enhancement forms, etc.) and other compliance related data.

Modernize Access
Receive Quality Data
Deliver Better Childcare

Find & Apply

Helping Families Find & Apply for Care

The Find & Apply module is a solution specifically designed to help families easily find and apply to high quality regulated childcare in their community by matching their specific needs and preferences to available childcare services. Through a secure online account, parents are now able to connect with multiple childcare providers at the same time, self-manage their information in real-time according to their personal circumstances and needs.

This particular module is also designed to help childcare providers promote details about their programs, availability of vacancies, rates and quality through a trusted online source for parents to learn more about their programs and quality childcare. Providers are able to generate new leads and applications with minimal effort, manage their waitlists and contractual obligations.

Know Accurate Supply & Demand Data

The Childcare Connect Find & Apply module creates quality data by connecting families and providers on one integrated information platform. It reduces data duplication, administration of intake and waitlist management for providers, and improves the experience for parents seeking and applying to childcare. Managing communications with families from the time of application through to placement has never been easier. Critical data related to supply and demand for full fee and subsidized families is now available to administrators and funders to better inform serving planning and resource allocation to support further system approaches and modernization.

Care Manager

One Human Service Network (OneHSN) is now offering a solution on the Childcare Connect Platform called One Circle of Care to assist progressive governments in modernizing service systems. Imagine a fully integrated children’s service system capable of providing coordinated care for all children and families, using one human service record. A system where health information custodians delivering services such as mental health, infant development, autism etc. can all access and share client demographic information. A secure system whereby all agencies delivering a service to a client can access a client file.

The absence of centralized case management means families who require support to assist their child’s development currently face unnecessary challenges as they attempt to secure services from community agencies. Parents are often limited to business hours when contacting agencies if they wish to have their child assessed and/or served for possible special needs. They must research and contact each potential agency individually by phone, in person, possibly by email or by visiting their website and then are put on that agency’s independent waiting list for service. This process is duplicated for every agency they identify as a potential service to assist them. Likewise, no community-wide system exists for service planning, to coordinate care, facilitate referrals and accurately provide system wide data such as unique child and family counts, specific service type waiting times, wait times between service delivery, and case management referrals to outside agencies when needed.

With all agencies delivering services to families integrated on the Childcare Connect Platform, it is now possible for families to move seamlessly across jurisdictions, move between service providers, and be referred, or self-refer to the right service at the right time through a single-window – a true community portal experience.

Making The
Impossible – Possible

Efficient, Transparent, Sustainable

Vacancy Manager

The Childcare Connect Vacancy Manager solves a significant data challenge for service managers whereby they do not have current vacancy counts by program offered for each center they are responsible for. Today, providers typically use fax or emailed Excel and Word documents to list program vacancies. Service Manager staff must accumulate and calculate master vacancy reports on regular intervals and this tool brings staff time savings and efficiencies to the process.

School Boards Need Solutions Too

Center Manager (Education)  

Childcare Connect now offers a Center Manager Module for schools. This module allows schools (extended day) and third party providers (before-and-after school) to streamline administration, assess viability, manage programs, staffing, and enhances the experience for parents by enabling communication of child’s schedule of care and assists with accurate planning and billing.